Last updated 6/12/2021

3Q Privacy Policy

In the course of carrying out our activities, including providing our products and services, 3Q Holdings Limited (ACN 089 058 293) and our related bodies corporate and subsidiaries (together, we, us or our), will collect, store, use and disclose personal information. We are committed to protecting your personal information and complying with applicable privacy laws.

Personal information

Personal information and/or personal data (the terms commonly used in applicable privacy laws), is information or an opinion about an identified or reasonably identifiable individual, whether or not the information or opinion is true and whether or not the information is recorded in a material form.

Types of personal information we collect and hold

We collect and hold personal information about individuals for the provision of our products and services (including our website(s) and other platforms as applicable) (our products and services) and purposes connected to those products and services.

Consistent with the provision of our products and services, the types of personal information we may collect and hold includes the following.

(a)     Identity and contact details – including individuals’ full name, address, telephone number, email address, place of work, job title and other identifying and contact information.

(b)     Payment information – including any personal information associated with any payment information provided.

(c)     Other information – text of written and oral communications gathered in the course of our interaction with you, including other information from your interactions with us online, such as any feedback you provide us and/or comments you make on or within our website(s) and platforms, cookie information, IP address, URLs, search histories and other associated information.

If you don’t provide us with personal information, we are unlikely to be able to provide you with our products and services.

How we collect and hold personal information

We may collect personal information directly from you in the course of providing our products and services, from our website(s) and other online platforms, and/or through cookies (data files placed on your device or computer).

From time to time we may collect personal information about you indirectly, such as from our related bodies corporate, individuals, third parties or publicly available sources.

Personal information is held securely, is subject to various security protections and is held only for as long as the information remains relevant to the purpose for which it was collected, and in accordance with our business needs and legal requirements.

Purposes for which we hold, use and disclose personal information

We will not use or disclose personal information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information, and you would reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure.

The purposes for which we collect, hold, use and disclose information may include:

(a)        to conduct our business, which includes providing our products and services to you;

(b)        where you have consented, if such consent is required by law, to:

(i)         communicate information about our products and services or third-party products and services that may be of interest to you; and

(ii)        provide you with information or advertising relating to our products or services (including serving and targeting advertisements) or marketing communications we believe may be of interest to you;

(c)        to respond to your queries or comments, including those made by email;

(d)        to improve and optimise our products and services;

(e)        for our internal administrative, research, planning, marketing and product development purposes; and

(f)         to comply with legal obligations.

We may also disclose personal information to our affiliates and related bodies corporate, and to our third party service providers (including technology and marketing service providers) for their use for the same purposes.

Third Party Links

Our websites may contain links to other websites from time to time. Please note that we do not control, and are not responsible for, the content or practices of these other websites. Our provision of any third-party links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This policy does not apply to any third-party websites, which are subject to any privacy and other policies they may have.

Access and correction

We will take all reasonable steps to ensure any personal data we collect, use or disclose is up to date and accurate. If you believe personal information that we hold about you is not up to date or accurate, you may ask us to correct it.

You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request.

If we provide you with copies of the information you have requested, to the extent permitted by law, we may charge you a reasonable fee to cover the administrative costs of providing you with that information.

Please direct all request for access and correction to

Overseas disclosure

We may, in the course of providing products and services, disclose personal information to overseas entities (including our related bodies corporate and service providers) and including by utilising overseas data servers to process information. Those overseas entities may be located in the United States of America, the United Kingdom, New Zealand and India.

Changes to this Privacy Policy

We will review and update this privacy policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how we collect, hold, store and use personal information. The date this policy was last updated will be set out at the start of the policy.


If you consider a breach of the Privacy Act 1988 (Cth) has occurred, you may direct your query to our privacy officer using the details set out in the contacting us section below and we will attempt to resolve your complaint.

If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website or by telephone on 1300 363 992.

Contacting us

If you have any questions about this Privacy Policy and would like further information, please contact us at